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NBN centre to be based in Melbourne

Press release from the Minister for Broadband, Communications and the Digital Economy

The Minister for Broadband, Communications and the Digital Economy Senator Stephen Conroy today announced that the Network Operations Centre for the National Broadband Network (NBN) would be based in Melbourne.

Senator Conroy said establishing the Network Operations Centre was the next significant step in the delivery of the NBN.

“When fully operational, the Network Operations Centre will be the nerve centre of the NBN, and will employ around 425 professional and technical staff,” Senator Conroy said.

“The Network Operations Centre will assist in making sure customers who connect to the NBN have a robust and reliable experience.”

The Network Operations Centre will:

* take service orders from Retail Service Providers
* coordinate provisioning and fault repairs
* manage network traffic and
* provide data for billing purposes.

“NBN Co chose Melbourne as the location for the Network Operations Centre because its engineering and technology operations are based here,” Senator Conroy said.

“Design and fit-out of the Network Operations Centre has begun and the site will be redeveloped and operational by the end of this year.”

Senator Conroy said excitement was building around the NBN with the first services set to go live within weeks.

“Residents and businesses in the Tasmanian Stage 1 communities of Smithton, Scottsdale and Midway Point are gearing up to be the first in the country to have access to the NBN. I welcome the enthusiasm of those communities in embracing these new opportunities.”